Greetings to the Frequently Asked Questions (FAQ's) section on Jeasjourneys platform. Here, we have curated responses to frequently encountered questions, aiming to furnish you with swift and valuable information.
GENERAL QUESTIONS
Q: What is Jeasjourneys?
A: Jeasjourneys is an internet-based platform presenting a variety of chic and practical carrying solutions. Our offerings include accessories such as handbags and various bag categories, all crafted to enhance the convenience of your everyday life.
Q: How may I reach out to Jeasjourneys customer support?
A: To connect with our customer support team at Jeasjourneys, simply visit the "Contact Us" section on our website or send an email to jeasjourneys.com We're dedicated to providing assistance and support whenever you need it.
ORDERING AND SHIPPING
Q: How do I place an order on Jeajourneys?
A: To place an order, simply browse our website, select the items you wish to purchase, and proceed to the checkout. Follow the on-screen instructions to complete your order.
Q: When will my order shipped?
A: Shipping charges: Free for all orders.
Handling time: 3-5 business days
Transit (Travelling) Time : 7-9 business days
Q: Can I track my order?
A: Yes, you can track your order by navigating "Track Your Order" page as link provided Track Your Order. You will find tracking information for each order there.
Q: What Methods of Payment do you accept?
A: We accept the following credit and debit cards
- American Express
- Apple Pay
- Diners Club
- Discover
- Mastercard
- PayPal
- Visa
RETURNS AND EXCHANGES
Q: What is Jeajourneys return policy?
A: We have a hassle-free return policy. If you're not satisfied with your purchase, you can return it within 30 days of receiving your order. Please visit our return policy as link provided Refund Policy page for more details.
Q: How do I initiate a return or exchange?
A: To initiate a return or exchange, please contact our customer support team through the "Contact Us" page or send an email to jeajourneys@yahoo.com